A Considered Approach to Jadeite
For general enquiries, bespoke requests, or professional consultation, please leave a message below. We will respond as soon as possible.
Consultation Hours
Professional consultation: 11am – 6pm
Online store: 24/7
Telephone
Contact Us
Frequently Asked Questions
We work exclusively with Grade A natural jadeite, which is untreated and unenhanced. Each piece is selected based on material quality, authenticity, and structural integrity.
Selected pieces valued above SGD 300 are accompanied by independent gemological certification. Certification confirms jadeite classification and treatment status. For pieces below this value, certification can be arranged upon request.
Grade A jadeite refers to natural jadeite that has not undergone any chemical treatment or dyeing. It is recognised as the highest classification within the jade trade and is valued for its long-term stability and authenticity.
No. We do not offer chemically treated, dyed, or polymer-impregnated jadeite. Our selection focuses solely on natural, untreated material.
Yes. Bespoke jadeite pieces are available upon request. Each enquiry is reviewed based on material availability, suitability, and design intent. Custom enquiries can be submitted via our Bespoke or Consultation pages.
Timelines vary depending on material selection and design complexity. Estimated timeframes will be shared after the initial consultation and design discussion.
Yes. Professional consultation is available for clients seeking guidance on jadeite selection, suitability, or bespoke requests. Consultations are conducted by enquiry and are available between 11am and 6pm.
We currently ship from Singapore. Shipping availability and fees will be confirmed at checkout or during enquiry, depending on the item.
Due to the nature of jadeite jewellery, returns are assessed on a case-by-case basis. Please contact us directly if you have concerns regarding your purchase.
You may reach us via email at [email protected], WhatsApp, or through the contact form on our website. All enquiries are handled professionally and without obligation.
